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PAYMENTS AND REFUNDS TERMS AND CONDITIONS

  1. Payment must be received in full prior to course commencement to confirm your place. Payment needs to be accompanied by a signed and completed enrolment form. If we have all contact details, completed enrolments will receive a confirmation letter and receipt by email.
  2. Substitution of participants may be made prior to course commencing, for an administration fee of $100.
  3. Cancellations policy. Please choose your course carefully. The college cannot accept responsibility for changes in personal or work circumstances. Cancellations made up to two weeks prior to course commencement attract a fee of 25% of the paid amount. Cancellations made after the two weeks cut-off date and prior to course commencement, attract a fee of 50% of the paid amount. Cancellations made on or after the start date do not qualify for a refund. A 5% fee also applies to American Express credit card and PayPal payments.
  4. If a course is cancelled or postponed, students will be offered alternate dates or distance mode where applicable. If students have not begun the course or received course material and the alternate dates are inconvenient, students may apply in writing for a full refund of course fee.
  5. Requests for transfers to other class dates or courses must be notified in writing at least two weeks prior to original date enrolled in, and are subject to spaces being available. Transfers prior to beginning the course incur a charge of 50% of paid amount. This applies where a student wants to change to a different course date or mode. It applies to all courses, programs and services offered.
  6. Once students have started the course, any transfer to other class dates or courses must be notified in writing and incur a charge of $200.
  7. The refund policy is subject to review from time to time.